How Lupos handles inquiry information.

Information we collect

When you submit a project inquiry, we collect the information you choose to provide, such as your name, company, email address, phone number, licence status, project need, target formats, volumes, and timeline.

How we use information

We use inquiry information to evaluate your request, respond to you, discuss potential services, prepare project scoping, and maintain business records related to your communication with Lupos.

How we share information

We do not sell inquiry information. We may share information with service providers that help operate the website, process form submissions, host data, or support business communications. We may also disclose information if required by law or regulatory process.

Retention

We keep inquiry information only as long as reasonably needed for business, legal, regulatory, and recordkeeping purposes.

Security

We use reasonable administrative and technical safeguards to protect inquiry information. No website or email transmission can be guaranteed to be fully secure, so please avoid sending highly sensitive information through the form.

Your choices

You can contact us to request access, correction, or deletion of your inquiry information, subject to legal and regulatory retention obligations.

Contact

For privacy questions, contact info@lupos.ca.